Privacy-Policy

Effective date: 1^st Jan, 2024

Our commitment to privacy protection:

This website is managed and operated by Spur Info Consultancy Private Limited. We respect the privacy of our users and are committed to safeguarding their personal information. This Privacy Policy outlines how we collect, use, disclose, store, and protect the data that our users provide to us.

The information we collect:

1. Personal information: We may collect personal information that users provide voluntarily when registering, interacting or applying for their visa for India, using our services. This information may include, but is not limited to, names, email addresses, phone numbers, postal addresses, and payment details.

2. Usage data: We may collect non-personal information about users' interactions with our services, such as the type of device used, operating system, browser type, IP address, and pages accessed. This data is collected anonymously and is used for statistical analysis and improving our services.

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How we use your information:

1. Providing and improving our services: We may use the information provided by users to process orders, provide customer support, personalise user experiences, and improve the functionality and performance of our services.

2. Marketing and communication: With explicit consent, we may use user information to send promotional and marketing materials or communicate important updates about our products and services. Users can opt out of receiving such communications at any time.

3. Fraud prevention and security: We may use personal information to detect and prevent fraudulent activities, unauthorised access, and protect the security and integrity of our services.

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How we share your information:

1. Third-party processors: We may share users' personal information with trusted third-party service providers to assist with processing transactions, delivering products, analysing data, and improving our services. These third parties are obligated to maintain the confidentiality and security of the information.

2. Legal obligations: In exceptional circumstances, we may disclose personal information if required by law, to prevent harm or protect the rights, safety, or property of our users, ourselves, or others.

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Data retention:

We will retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes adhering to accounting, regulatory, or legal obligations.

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Data security:

The security of users' personal information is important to us. We implement reasonable security measures to protect against unauthorised access, alteration, disclosure, or destruction. However, no data transmission or storage can be guaranteed to be 100% secure. Users should take precautions to protect their personal information as well.

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Cookies and tracking technologies:

We may use cookies and similar tracking technologies to collect anonymised data about users' interactions with our services. By using our website or services, users consent to the use of cookies as outlined in our separate Cookie Policy.

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Children's privacy:

Our services are not intended for individuals under the age of [18]. We do not knowingly collect personal information from children. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us, and we will take steps to remove the information from our systems.

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Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Users will be notified of any material changes in the way we handle personal information. We encourage users to review this Privacy Policy periodically to stay informed about how we protect and use their information.

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Contact us:

If users have any questions or concerns regarding their personal information, this Privacy Policy, or our practices, they can contact us at support@indianvisacentre.com. By using our services, users acknowledge and agree to the terms outlined in this Privacy Policy.